Insurance
We have recently been notified of upcoming changes for chiropractic and other alternative care services with Providence and Regence Blue Cross Blue Shield. Due to the significant changes to provider reimbursement and the changes in management of patient benefits, we will no longer be in-network with Providence (effective 10/1/25) and termination of our contract with Regence BCBS will be effective 12/30/25.
Providing quality and personalized care to each of our patients continues to be our priority.
At this time, we will remain in-network with:
PacificSource
PacificSource Community Solutions — your insurance requires a physician’s referral for treatment of a spinal complaint with an ICD-10 code ‘above the line’. This needs to be updated yearly and/or if you have a new concern. While Dr. Kaitlyn does frequently treat extremity conditions, this is not always covered by your insurance plan. A physical therapy treatment plan is more commonly approved for complaints such as shoulder, wrist, or knee pain. Pediatric care also requires prior authorization; if this is denied, you may opt to pay out of pocket.
Please fax a written referral, including the provider’s NPI, to best coordinate care: (541) 897-9960.
Because of the variety of tissue types that can be involved, I utilize a variety of modalities which may or may not fall under different insurance benefit categories.
Chiropractic Adjustments 98940, 98941, 98943: manual or instrument assisted manipulation of the joints
Soft tissue manipulation 97140, 97124: massage specific to your condition, joint mobilization, cupping
Therapeutic activities 97110, 97530: Active stretching, home exercises ranging from breathing dynamics to activation of specific muscles, dynamic cupping
Examinations (new patient, new problem, monitoring progress), in-depth gait analysis: 99202, 99203; 99212, 99213, 99214: I am required to complete an exam for new body regions that may be directly or indirectly related to get to the root of your current concerns, a new injury, or to monitor progress of your current condition and update our treatment plan as necessary.
Your insurance policy is a contract between you and your insurance company. We cannot guarantee payment of your claims by your insurance company.
Please let us know as soon as there is a change in your insurance coverage. Restoration Chiropractic DOES NOT pre-check benefits. We highly recommend that you verify your understanding of your benefits prior to your first appointment and/or when your insurance has changed throughout the year. If you have any questions on your coverage and/or benefits, please contact your insurance company’s ‘member benefits’ line.
Please utilize our Insurance Questionnaire regarding specific codes to help guide your conversation with your insurance service.
We can bill your PIP coverage if you have been in a motor-vehicle accident, if it is not work-related.
If you do not have chiropractic and/or physical therapy benefits, we do offer a 30% time of service discount for not utilizing our insurance billing services.